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Customer Service

 

Shipping & Delivery

We ship your orders within 24 hours! All our items are in-stock, and ready to go when you order them. We send out our orders via UPS, where tracking numbers make it easy to check on your package at any time.


Privacy & Security

We never share your information with anyone, ever! We hate spam just as much as you do. We'll never sell your name, address, or store information. Our site is secured for all transactions, and we use Authorize.net, Google Checkout and Paypal to process payments.


Returns & Replacements

We stand by our clothing. If you receive any items that are damaged, let us know within 48 hours of delivery. We will replace them, or apply credit if there are not sufficient quantities to re-fill the order.

Clothing that is not damaged may not be returned. We go to extraordinary lengths to make sure our clothing is properly represented. With high resolution images, youtube videos, and a professional photo studio, we make sure that clothing appears in images exactly as it is in person. We color correct images to make them as precise as possible, and use standard sized professional mannequins.

Our clothing is all very high quality, and we're sure that you will have a market for anything in our store.


Ordering

We like to make ordering with us easy! If you have difficulties at any point in the ordering process, just give us a call and let us take your order by phone! Our qualified shopping team will be happy to help you put together a unique order that perfectly fits the needs of your store.


Payment, Pricing & Promotions

We offer the lowest prices on new brand name goods in the industry. In addition to this, we often run excellent promotions to keep our clients coming back for more! Look in our current promotions to see what kinds of deals we're offering now!

You must be registered with us as a wholesale buyer before you will see pricing. If you've signed up, and have not yet received notification confirming your wholesale status, please give us a call for immediate assistance!

We accept payment by credit card, through Authorize.net, Google Checkout or Paypal payments. 


Viewing Orders

You can view your order at any time by looking in your cart. You can also adjust orders here, or simply give us a call to have us put together your order for you.


Update Account information

You can update your account information at any time. If you need help, please don't hesitate to give us a call!.

Openstock Apparel is a different kind of wholesale clothing store. For women's clothing stores and boutiques to beat the big box stores, they need creative solutions for buying wholesale apparel. We recognize that our clients need the freedom to choose their quantities, sizes and colors. We offer great incentives for quantity orders too, meaning that our clients get all the benefits of bulk buying without all the restrictions!

Our order pages show you what's in stock in real time, meaning that what's shown on the page is inventory that's ready to go now. All our styles are hand-picked by our fashion forward buyers who ensure that everything we sell is on trend, and a guaranteed hit wherever your store is based.

Our pricing is simply unbeatable, and that's not just boasting. We back it up with a low-overhead, streamlined operation that means you pay the lowest possible price, and not a penny more. We can do this because we've got decade long relationships with vendors, and no sales reps to add to the costs.

Need help? Our friendly staff is on-call to assist you with anything you need, from ordering to personalized buying for your store. Give us a call, or place your first order with us today!